Who We Are

In 2007, out of a small garage two young men started SPARROWS with a commitment to manufacturing modern quality lock picks. Through innovation and imagination this commitment expanded into a full line of covert entry, S.E.R.E and EDC tools designed to help solve the expected and unexpected problems you may face. From humble beginnings to collaborating with legendary lock pickers: Wizwazzle, Bosnian Bill, The lock picking lawyer, Look Noob and many more, the commitment to working with quality people and quality materials has become the core of SPARROWS and the tool’s we make.

Our Values

More than manufacturing lock picks, we stand for the endless pursuit of adventure and discovery. The freedom to explore.

Our mission

Building quality tools and leading our industry through innovation, design, craftsmanship and service.

How We Operate

Shipping

Shipping methods include USPS, FedEx and UPS.

Orders outside of North America are shipped using World Wide Express.We do ship to all MILITARY APO and FPO: (Fleet Post Office).

CUT OFF TIMES:
MONDAY to Friday - All orders ship next business day


Estimated delivery times - to most city centers

North America East Coast: 4-9 business days
North America West Coast 6-11 business days
International: 18 business days - for major city centers

For international orders please visit www.sparrowslockpicks.ca

For international orders please remember that it is your responsibility to pay any duties, taxes and fees that might be charged to the items.
SPARROWS offers a flat rate of $5.95 for any order being shipped by USPS in North AmericaFedEx, Xpress Post and Priority are extra.

Refund Policy

At Sparrows, we are confident that we manufacture the very best and for that reason if you return your order to us within 20 days we will refund you 100% including the cost of standard shipping. Send us an email with your order number and we will send you a return authorization number.


ALL RETURNS NEED A RETURN AUTHORIZATION NUMBER

If a return is sent without an Authorization Number it can lead to delays with the processing and refund

For returns please label them as follows:

SPARROWS RETURNS
5900 W OGDEN AVE
CICERO, IL - 60804
United States of America

Payment

We accept PayPal, Visa, Mastercard and Shopify Pay and all prices are in US DOLLARS.

BUYER’S RESPONSIBILITY

Please ensure that you have checked all local laws in regards to the purchase and ownership of lock picks in your area before you buy a lock pick set. It is your responsibility! Sparrows employees cannot advise you on the legal nature of lock picks in your area, please do not ask! By placing an order, the buyer asserts that the products will be used in a lawful manner and that they are of legal age!